Privacy Policy
Last updated 2026-09-21. Applies from 21 September 2026.
This policy covers growsocialco.com (this website) andapp.growsocialco.com (the GrowSocialCo app), both operated byTezi Communications LLP.The same entity operates both this website and the GrowSocialCo app at app.growsocialco.com, so one policy covers both; each section below says which of the two it applies to.
The two collect very different amounts. The website collects almost nothing; the app holds an account and the keys to the channels you connect to it. If you only read the site, the first section is all that applies to you.
What this website collects
Little. Nothing at all unless you choose to contact us — there is no sign-up on this site, and nothing below identifies you personally except the form, which only holds what you typed into it.
- What you send us — if you fill in the contact form we keep what you typed (name, email, message and any optional fields), so that we can reply. It goes to a spreadsheet we control and to our own inbox; it is not sold, and it is not used to build a profile of you.
- Page analytics — in the default configuration, a cookieless analytics tool records page views, referrer, rough country and device type. It sets no cookie and stores nothing on your device. If a cookie-setting analytics vendor is enabled instead, it only loads after you accept the consent banner.
- Server logs — standard web server records, including IP address, kept for security and troubleshooting.
What the GrowSocialCo app collects
This section applies to app.growsocialco.com, the product. It does not apply to the website above.
- Your account details — The email address and name you sign up with, and the settings you choose. We need these to give you an account and to contact you about it.
- The channels you connect — When you connect a social account, the platform gives us an access key that lets the app post on your behalf, along with the profile name and picture shown in the app so you can tell your channels apart. We ask each platform only for the permissions the app needs to schedule and publish, and you can disconnect a channel at any time.
- What you schedule — The text, images and video you put into a post, when you asked us to publish it, and whether publishing succeeded. This is the content of the service — the app cannot schedule a post it is not allowed to keep.
- What you type into AI features — If you use a feature that generates or rewrites content, what you give it is sent to an AI provider to produce the result, and the result is stored with your draft.
- Usage and error records — Standard application logs, including IP address, kept for security and to work out why something broke.
The keys to your connected channels
The access keys for your connected channels are the most sensitive thing we hold: a key is standing permission to post as you. We store them only to publish what you scheduled, we never share or sell them, and no human at GrowSocialCo uses them to read or post anything you did not schedule. Disconnecting a channel, or deleting your account, removes our copy.
AI features
Some features in the app use AI to draft, rewrite or suggest content. When you use one, the text you give it goes to an AI provider so it can produce the result. We do not send your connected-channel keys, your contacts or anything from other parts of your account. Different AI providers make different commitments about retaining or learning from what they are sent, so we will tell you which provider a feature uses if you ask, and we will update this page when that changes. If you would rather nothing of yours went to an AI provider, do not use those features — the rest of the app works without them.
WhatsApp works differently from every other channel in the app and you should know how before you connect it. It is not provided through Meta's WhatsApp Business Platform. We have no partnership, no certification and no endorsement from Meta or from WhatsApp, and the connection is made through automation that drives WhatsApp itself. What that means for you in practice is in our terms, and it is worth reading before you use it. Read the WhatsApp section of our terms.
Deleting your account
To delete your account and everything in it, email us at growsocialco@teziapp.com from the address you signed up with. We remove it from our live systems within 30 days, and the keys to your connected channels go with it. You can also disconnect any single channel from inside the app at any time, which removes our copy of that channel's key without touching the rest of your account.
Cookies
On this website, if it is not in this table, we do not set it. The app sets what it needs to keep you signed in.
| Cookie | Set by | What it does | Lasts | Optional? |
|---|---|---|---|---|
| site_consent | This site | Remembers whether you accepted or refused optional cookies. Only set at all if a cookie-setting vendor is enabled — in the default configuration this site sets no cookies whatsoever. | 180 days | No — required |
Change your cookie choice. Refusing after having accepted also deletes the optional cookie from this browser. (The link only does anything when a cookie-setting vendor is enabled — otherwise there is no choice to change.)
Who else sees the data
We do not sell personal data and we do not share it for anyone else's advertising. We use service providers who process it on our behalf, in these categories:
| Category | What it does | Applies to |
|---|---|---|
| Website hosting and delivery | Serves the site's pages from a global content delivery network. | This website |
| Website analytics | Counts page views and clicks. Cookieless in the default configuration. | This website |
| Enquiry handling | Stores what you type into the contact form and emails it to us so we can reply. | This website |
| App hosting and storage | Runs the app and stores your account, connected channels and scheduled posts. Located in India. | The GrowSocialCo app |
| AI text and content generation | When you use a feature that generates, rewrites or suggests content, the text you give it is sent to an AI provider to produce the result. It is not used to advertise to you, and we do not send it anything you have not put into that feature. | The GrowSocialCo app |
| The social platforms you connect | When you schedule a post, its content and media are sent to the platform you chose so it can be published. What happens to it there is governed by that platform's own terms and privacy policy, not ours. | The GrowSocialCo app |
We will name the specific providers behind each category on request — write to us at the address below. We will update this page when a provider is added or removed.
Where the data lives
- This website and the analytics behind it — Cloudflare's global network (static files served at the edge); form submissions are processed by Google Apps Script and stored in a Google Sheet operated by us.
- The GrowSocialCo app at app.growsocialco.com — your account, your connected channels and your scheduled posts — stored in India.
Where a transfer leaves the country you are in, we rely on the protections the applicable law requires for it.
How long we keep it
We keep personal data only as long as it is needed for what it was collected for. In practice that means:
- Website analytics: kept only as long as useful for understanding demand, and deleted when it stops being.
- Contact-form enquiries: kept while we are in touch and for a reasonable period after, so we have the history if you come back. Deleted on request.
- App account, posts and media: kept for as long as your account exists, because the app cannot show you your own schedule without them.
- Connected-channel access keys: kept until you disconnect that channel or delete your account, whichever happens first.
- After you ask us to delete your account: removed from our live systems within 30 days, and the keys to your connected channels are removed with it.
- Server and application logs: kept for a short period for security and troubleshooting, then discarded.
How we protect it
- Both this website and the app are served over HTTPS only. A plain http request is redirected, and the site refuses connections below TLS 1.2.
- The keys to your connected channels are held so the app can post on your behalf, and for nothing else. You can revoke that access at any time from the platform itself, and it stops immediately.
- Enquiries from the contact form go to a private spreadsheet and an inbox we control. Nothing you send through it is published: the only tab of that spreadsheet that is ever made public is filtered to approved rows and never contains an email address or a phone number.
No system can be promised to be impossible to breach, and we do not claim otherwise. What we can tell you is what happens if one occurs.
If something goes wrong
If a breach affects your personal data, we will tell you, and we will tell the regulator. Under India's Digital Personal Data Protection Act we notify both the Data Protection Board of India and every affected person. Where GDPR applies we notify the relevant supervisory authority within 72 hours of becoming aware, and we tell you directly when the breach is likely to be a high risk to you. We will say what happened, what data was involved, and what we are doing about it, rather than the minimum that keeps us compliant.
Your rights
Depending on where you are, you can ask us to:
- tell you what personal data we hold about you, and give you a copy;
- correct it if it is wrong;
- delete it, where we are not required to keep it;
- stop using it for a particular purpose, including withdrawing consent;
- complain to your data protection regulator.
The laws we work to:
- India — the Digital Personal Data Protection Act, 2023, under which the named grievance officer below is your first point of contact
- European Economic Area and UK — GDPR / UK GDPR, where a visitor is located there
Write to growsocialco@teziapp.comand we will respond within 30 days.
Grievance Officer. Balkrishna Agarwal —growsocialco@teziapp.com. Under India’s Digital Personal Data Protection Act, 2023 this is the named person to raise a complaint with, and we answer within 30 days.
Children
This site is a business site. It is not directed at children and we do not knowingly collect their data.
The app is a business tool and is not for children. You must be old enough to enter a contract where you live in order to have an account, and we do not knowingly collect a child's personal data.
Changes
We will update this page when what we do changes — including whenever a service provider is added or removed. The date at the top always reflects the current version.
Contact
growsocialco@teziapp.com, or growsocialco@teziapp.comfor anything else.
Tezi Communications LLP, A505, Titanium Business Park, Ahmedabad 380051, Gujarat, India. Registration: LLPIN ACL-1937.